An hour after hijacked passenger jets crashed into the World Trade Center on Sept. 11, Fox News Channel ran a small ticker across the bottom of the screen with emergency phone numbers and other up-to-the-second information about the attacks. MSNBC soon followed, and by mid-afternoon, CNN had added one, too. The tickers have been running on all three channels ever since.
Called The Crawl at MSNBC and CNN, and the "News Crawler" at Fox, the
feature evokes the famed news zipper on New York's Times Square, which has operated since November 1928. Crawls are typically a
feature of local news stations coping with a natural disaster like
a hurricane or an earthquake. But since September 11, the cable networks have found it an effective method of delivering headlines about the investigation, pending military action and ongoing recovery to a news-hungry nation. "Someone had a good idea to improve our coverage and so we went with it," says David Rhodes, who oversees the crawl as the assignment manger at Fox News.
The crawls are another example of the increasing segmentation of the TV screen. Network logos in one of the lower corners of the screen are commonplace, for instance. Other onscreen banners and headlines on news shows
make the television seem more like a computer screen -- chief among them CNN's
redesigned Headline News, which rankled traditionalists by filling the
bottom third of the screen with rotating headlines, a weather map and
even promos.
None of the channels expects the crawls to disappear anytime soon.
Although the crawls no longer carry
crisis updates, they still have all the ongoing news about the national
emergency. They foreshadow stories that will soon get airtime and, conversely,
show developments that the larger screen will ignore. It's the only way to handle the torrents of news, say network
executives. "As long as we think there is enough information on this
story that is worth feeding people, we'll have it up for awhile," says
Ramon Escobar, executive producer at MSNBC. "There's just a flood of information."
The crawls focus not only on the attacks –- they're often an outlet for information eclipsed by the terrorism coverage. "Some things in the ordinary news environment that would have merited more coverage elsewhere on the screen was relegated to the crawl, like
Michael Jordan coming back," says Rhodes. "We can inform people and not
take away from any information on the terrorist attacks."
Fox's crawl has 70 or so headlines cycling through, which takes 10
minutes to turn over. The network operates the service from the
assignment desk, which manages
the camera and mobile crews. Since most of the news from the field flows
through the assignment desk, whether it's from Pakistan or the State
Department, the assignment desk editors responsible for transmitting
news between producers and crews also update the crawl. "It's a process
where editors have screened reports, disseminated them internally and
also are passing them along [through the crawl]," says Rhodes.
MSNBC's crawl, which has between 30 and 50 headlines, is run solely by a
news producer dedicated to the task. The producer reads all the internal
and wire reports and enters the information in real time. The crawl is
updated from 8 a.m. to 1 a.m., after which it remains unchanged for seven overnight hours unless news breaks. "An overnight team can change it if
there is dramatic change or development," says Escobar.
CNN wasn't able to provide an executive to discuss their crawl
techniques.
Fox News enjoys reminding folks that it beat its rivals to the crawl. "In this story, we
definitely did that effect before the rest of them," says Rhodes. "I
wonder what else we could put up on the screen that they would also
copy."
In a news environment where television has not only been a source of
information but a security blanket, the crawls are strangely
reassuring. "We know people watch cable TV
with the sound down while they run around at work or at home," says
Escobar. "That's why it has value." And just so you don't forget what
channel you're tuned to, each crawl headline is separated by the network's logo.